Subject: Tech Support Candidate - Madhusoodhanan Manikkan
From: Madhusoodhanan Manikkan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Jul 2021 08:14:11 -0400

| | Tech Support Test

Name | Madhusoodhanan Manikkan
E-mail | [email-masked]
Phone Number | (+91) 7907937116
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Coimbatore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First,I will check that is a proper web browser or is there any mistake on the url. Then I will check the internet connection. Also checking of other site. Because, there is chance to show error or ndtv server. Then only I will make my mind to check our server problem.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the bluetooth speaker
Turn on our phone bluetooth.
Go to bluetooth settings in our phone
Search our bluetooth device
Pair with that
Conneccted
Enjoy your music.

What according to you makes you a good candidate for customer service or technical support job? | I'm a simple person who always like to interact with the people to gain knowledge. I'm a good communicator.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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