Subject: EPOS - Call Report - 9th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 12 Jul 2021 07:05:44 -0700 (MST)

Hi Sir, 

Here is the call report for Friday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	10 	16 	5 	26 	0:11:26 	6:18:17 	0:58:21 	0:02:53 	1:28:07 	8:59:04 	0:10:00 	0:51:14 
APAC 	Jessica Chen 	0 	0 	7 	0 	0:01:14 	1:50:42 	0:00:35 	0:10:43 	0:00:36 	2:03:50 	0:09:00 	0:02:18 
APAC 	Marika Fujita 	2 	3 	6 	5 	0:01:50 	7:07:31 	1:18:24 	0:03:43 	0:28:02 	8:59:30 		1:22:07 
													
EMEA 	Antonio Iunco 	3 	12 	1 	15 	2:43:47 	4:08:47 	0:52:23 	0:06:36 	1:07:58 	8:59:31 		0:58:59 
EMEA 	Dheeraj Tripathi 	2 	13 	5 	15 	0:11:19 	6:37:38 	0:47:38 	0:24:25 	0:58:21 	8:59:21 	0:22:00 	0:50:03 
EMEA 	Dipanshu Sharma 	12 	13 	7 	25 	1:11:42 	3:36:10 	1:24:12 	0:00:19 	2:46:33 	8:58:56 	0:05:00 	1:19:31 
EMEA 	Grace Boussi 				0 						0:00:00 		OFF 
EMEA 	Ismael Zakaria 	7 	4 	3 	11 	0:42:18 	2:40:21 	1:45:41 	3:00:25 	0:50:52 	8:59:37 	1:04:00 	3:42:06 
EMEA 	Rosette Modiri 	8 	18 	6 	26 	0:27:40 	4:58:34 	0:29:44 	0:00:00 	3:03:14 	8:59:12 		0:29:44 
EMEA 	Levente Szabo 	7 	7 	2 	14 	0:45:57 	5:33:44 	0:55:07 	0:10:52 	1:33:49 	8:59:29 		1:05:59 
EMEA 	Sebastian Constantin Coldea 	7 	6 	4 	13 	0:21:56 	6:26:48 	1:14:00 	0:02:31 	0:54:11 	8:59:26 	0:34:00 	0:42:31 
EMEA 	Sebastian Dumitru Macriniuc 	0 	8 	4 	8 	0:23:38 	0:00:00 	7:18:25 	1:05:58 	0:11:36 	8:59:37 		8:24:23 
													
US 	Arjun Hurry 	1 	4 	1 	5 	0:03:22 	6:13:32 	2:00:18 	0:00:02 	0:18:37 	8:35:51 	0:33:00 	1:27:20 
US 	Md Modassir Hassan 	5 	1 	0 	6 	0:41:32 	5:37:27 	1:07:06 	0:00:00 	1:34:30 	9:00:35 		1:07:06 
US 	Pravesh Singh 	6 	11 	2 	17 	0:09:05 	6:55:02 	1:00:35 	0:00:04 	0:55:40 	9:00:26 	0:05:00 	0:55:39 
	Grand Total 	70 	116 	53 	186 	7:56:46 	68:04:33 	21:12:29 	5:08:31 	16:12:06 	118:34:25 	3:02:00 	23:19:00 

Regards, 
Ashish Dabral