Subject: Tech Support Candidate - Chinmay Shirodkar
From: Chinmay Shirodkar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 12 Jul 2021 04:46:42 -0400

| | Tech Support Test

Name | Chinmay Shirodkar
E-mail | [email-masked]
Phone Number | (+91) 9049422163
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Auranagabad maharashtra
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Software testing,CCtv

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | MCB Business Solution Pvt Ltd | IT Manager | 10/10/2020 | 18500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.first we have to check internet cables was properly connected to the modem and router

2. second thing we have to check system connectivity(local area Network was properly working or not)

3. In case the url domain server down,then  please wait for sometime and try again refresh your URL

4.restart modem and router

5. Give the Url permission if access denied and check your firewall settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Pair your bluetooth device to your mobile phone

2.Pairing process was completed then device automatically shows in  mobile phone in Bluetooth option

3. Click on the required device to connect through the speaker

4.speaker searching and automatically connects with your device

What according to you makes you a good candidate for customer service or technical support job? | Because I am fulfill customers requirements with give him a best service and respect with thankful attitude
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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