Subject: Trainer Candidate - Ajay MEHTA
From: Ajay MEHTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Jul 2021 09:59:28 -0400

| | Tech Support Test

Name | Ajay MEHTA
E-mail | [email-masked]
Phone Number | (011) 9711005072
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Easypolicy.com | Team leader | 2 july 2021 | 44278
Previous Employer 1 | Policybazaar.com | Sme | 19 Aug 2020 | 45268
Previous Employer 2 | Indiabulls | Sales Executive | Sep 2012 | 15000

If Selected, how much time do you need to join? | 2 days
Please briefly describe your work experience specifically in training? | Handling team b2c
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Na
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | You should know ur customers well first and share correct information and commitment
What according to you makes you a good candidate for this position? | Who know what is best for customers
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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