Subject: Tech Support Candidate - Avinash kumar Avinash
From: Avinash kumar Avinash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Jul 2021 08:21:25 -0400

| | Tech Support Test

Name | Avinash kumar Avinash
E-mail | [email-masked]
Phone Number | (91) 8860930409
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will restart the device. I will make sure that the Internet connection works. Thn i will if the website is down for everybody or just for me. Will clear all the history nd cookies thn will try again.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
2.Touch and hold Bluetooth .
3.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
4.Tap the name of the Bluetooth device you want to pair with your device.
5.Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | I m very calm and compassionate. Have the ability to understand the situation nd find the better  solution. I am quick learner.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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