Subject: Tech Support Candidate - Bhavna Shende
From: Bhavna Shende <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 9 Jul 2021 02:09:24 -0400

| | Tech Support Test

Name | Bhavna Shende
E-mail | [email-masked]
Phone Number | (+91) 7974656843
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sunray Infosys | BDE | 10 | 27000
Previous Employer 1 | Dash technology | Sr. IT recruiter | |
Previous Employer 2 | Mitaja corporation | IT Recruiter | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

In the general panel go down to the network setting section, click the connection settings and change the proxy setting.

Or clear recent history

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the setting then go to bluetooth option and enable that option after search the bluetooth devices after then connect with the bluetooth speaker device.
What according to you makes you a good candidate for customer service or technical support job? | I have excellent communication skill as well as US Accent. I handled too many US clients. And rathee than that I have completed my BE from IT branch so i have a knowledge on the technical part.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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