Subject: Re: Ageing tickets
From: Pritish Nandi <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Thu, 8 Jul 2021 02:30:17 -0700 (MST)

Hi Ashish, 

Thank you for sharing this. I have already pulled up the Agening tickets yesterday and worked on it. We have been able to close a lot of them. Will continue to work further. 

Regards, 
Pritish 

From: "Ashish Dabral" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Thursday, July 8, 2021 2:38:58 PM 
Subject: Ageing tickets 

Hi Pritish, 

Here is the count for Ageing tickets by agents. 

Group 	EPOS L1 				Group 	Gaming 		
								
Count of Group 	Column Labels 				Count of Group 	Column Labels 		
Row Labels 	More than 1 month 	Grand Total 			Row Labels 	More than 1 month 	More than 2 months 	Grand Total 
AJ Hurry 	2 	2 			AJ Hurry 	1 		1 
Antonio Iunco 	1 	1 			Anupam Tiwari 	4 		4 
Anupam Tiwari 	1 	1 			Dheeraj Tripathi 	1 	1 	2 
Dipanshu Sharma 	2 	2 			Grace Boussi 	9 	1 	10 
Ismael Zakaria 	1 	1 			Ismael Zakaria 	2 		2 
Levente Szabo 	6 	6 			Levente Szabo 	1 	1 	2 
Marika Fujita 	1 	1 			Marika Fujita 	2 		2 
Md. Modassir Hassan 	1 	1 			Md. Modassir Hassan 	2 		2 
Rosette Modiri 	2 	2 			Pravesh Singh 	1 		1 
Sebastian Coldea 	1 	1 			Pritish Nandi 	1 		1 
Grand Total 	18 	18 			Sebastian Dumitru Macriniuc 	4 		4 
					Grand Total 	28 	3 	31 

Regards, 
Ashish Dabral