Subject: EPOS - Call Report - 6th July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Wed, 7 Jul 2021 06:33:00 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	8 	12 	20 	20 	0:06:14 	5:25:20 	0:52:28 	0:00:00 	2:35:19 	8:59:21 	0:10:00 	0:42:28 
APAC 	Jessica Chen 	0 	3 	7 	3 	0:01:47 	3:41:07 	0:00:06 	0:00:00 	0:03:40 	3:46:40 	0:17:00 	0:00:06 
APAC 	Marika Fujita 	5 	1 	11 	6 	0:01:16 	7:11:15 	1:27:18 	0:01:52 	0:17:53 	8:59:34 		1:29:10 
													
EMEA 	Antonio Iunco 	5 	17 	22 	22 	2:16:47 	4:32:19 	0:58:42 	0:00:01 	1:11:35 	8:59:24 		0:58:43 
EMEA 	Denisa Magda 	3 	1 	5 	4 	0:22:55 	7:07:18 	1:14:05 	0:02:11 	0:13:14 	8:59:43 		1:16:16 
EMEA 	Dheeraj Tripathi 	0 	11 	14 	11 	0:03:55 	7:22:46 	0:07:30 	0:48:17 	0:37:06 	8:59:34 		0:55:47 
EMEA 	Dipanshu Sharma 	9 	14 	29 	23 	1:29:32 	4:15:03 	1:08:10 	0:00:00 	2:06:25 	8:59:10 		1:08:10 
EMEA 	Grace Boussi 	6 	9 	18 	15 	0:07:07 	6:13:21 	1:14:26 	0:00:00 	1:24:31 	8:59:25 	0:12:00 	1:02:26 
EMEA 	Ismael Zakaria 	9 	9 	18 	18 	1:52:05 	3:16:28 	0:50:56 	1:09:21 	1:50:34 	8:59:24 	0:32:00 	1:28:17 
EMEA 	Rosette Modiri 	4 	24 	39 	28 	0:18:26 	6:12:59 	1:13:33 	0:00:50 	1:13:07 	8:58:55 	0:16:00 	0:58:23 
EMEA 	Levente Szabo 	8 	6 	14 	14 	0:32:24 	4:42:57 	1:39:13 	0:06:45 	1:58:08 	8:59:27 	0:13:00 	1:32:58 
EMEA 	Sebastian Constantin Coldea 	8 	10 	19 	18 	0:27:41 	6:02:42 	1:12:33 	0:04:31 	1:11:57 	8:59:24 		1:17:04 
EMEA 	Sebastian Dumitru Macriniuc 	0 	9 	9 	9 	0:00:00 	0:00:00 	4:30:12 	4:16:35 	0:12:57 	8:59:44 		8:46:47 
													
US 	Arjun Hurry 	6 	0 	6 	6 	0:09:52 	6:43:49 	1:36:06 	0:00:00 	0:39:36 	9:09:23 	0:09:00 	1:27:06 
US 	Md Modassir Hassan 	6 	4 	11 	10 	0:42:43 	6:17:19 	1:07:22 	0:00:03 	0:50:53 	8:58:20 	0:02:00 	1:05:25 
US 	Pravesh Singh 	4 	18 	22 	22 	0:05:44 	6:17:10 	1:26:15 	0:00:00 	1:11:04 	9:00:13 	1:19:00 	0:07:15 
	Grand Total 	81 	148 	264 	229 	8:38:28 	85:21:53 	20:38:55 	6:30:26 	17:37:59 	138:47:41 	3:10:00 	24:16:21 

Regards, 
Ashish Dabral