Subject: RE: Talkdesk Issues
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: deeksha <[email-masked]>, Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Wed, 7 Jul 2021 09:27:07 +0000

Hi Pritish,

  1.  Sebastian’s Callbar disposition is fixed now, I did a test call with him it works now.
  2.  China calls- TalkDesk have raised the issue to the Telecom and waiting for the response.

  1.  Call on specific countries- Is it for Outbound calls - default selection issue?

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414>

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From: Pritish Nandi <[email-masked]>
Sent: 7. juli 2021 11:17
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>
Cc: deeksha <[email-masked]>; Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Talkdesk Issues

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Hi Josephine,

Just wanted to follow up on the issues reported with Talkdesk.

1. Sebastian Macriniuc - He is not getting disposition when call is ended. I have checked the basics for his talkdesk settings and everything seems to be in order
2. China Calls - Please advise if this is fixed
3. Calls on specific countries - Issue is still there

Regards,
Pritish Nandi