Subject: Talkdesk Issues
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, ashish dabral <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Wed, 7 Jul 2021 02:16:36 -0700 (MST)

Hi Josephine, 

Just wanted to follow up on the issues reported with Talkdesk. 

1. Sebastian Macriniuc - He is not getting disposition when call is ended. I have checked the basics for his talkdesk settings and everything seems to be in order 
2. China Calls - Please advise if this is fixed 
3. Calls on specific countries - Issue is still there 

Regards, 
Pritish Nandi