Subject: Tech Support Candidate - Akshat Kumar
From: Akshat Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 7 Jul 2021 04:50:22 -0400

| | Tech Support Test

Name | Akshat Kumar
E-mail | [email-masked]
Phone Number | (91) 9625360013
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dabri, Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check the internet connection
Second check the url is correct or not whether the website with this domain name exist or not.
Third try to reopen the browser or try to search the same link on other browser.
Fourth off the internet connection and then restart the connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Start the speaker
Open the blutooth option of a mobile then search for the speaker blutooth and then paired the devices and connect them.

What according to you makes you a good candidate for customer service or technical support job? | Because I just completed the BCA and learn many programming language and operating system platform and have a tendency to correct the error which arise in the system during the execution.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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