Subject: Tech Support Candidate - vaibhavi Tiwari
From: vaibhavi Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Jul 2021 03:49:53 -0400

| | Tech Support Test

Name | vaibhavi Tiwari
E-mail | [email-masked]
Phone Number | (486001) 8770330637
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rewa
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | NA | NA | NA |
Previous Employer 2 | NS | NA | NA |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart the device
2. Make sure internet connection works properly
3. Check if the website is down for everyone or only for me
4. Check server issues

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on bluetooth speaker
2. Pair Device with mobile phone
3. Your device is connected

What according to you makes you a good candidate for customer service or technical support job? | I have good technical knowledge and I'll give my best to the firm
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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