Subject: Tech Support Candidate - Jagmeet Singh
From: Jagmeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 4 Jul 2021 06:51:14 -0400

| | Tech Support Test

Name | Jagmeet Singh
E-mail | [email-masked]
Phone Number | (+91) 9997422661
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Software

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gfn dselva | Buisness analyst | 15march 202- | 17550
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First check the internet connectivity
Then check for lan
Then check internet speed
Then try opening new site other than this

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the speaker
Switch on bluetooth
Click on the available device name on your phone you get connecte

What according to you makes you a good candidate for customer service or technical support job? | Communication and problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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