Subject: Tech Support Candidate - Anurag Chauhan
From: Anurag Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 4 Jul 2021 01:01:10 -0400

| | Tech Support Test

Name | Anurag Chauhan
E-mail | [email-masked]
Phone Number | (91) 9717005875
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Transsion Holding Pvt. Ltd. | Process Engineer | | 32000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Sir as per the error the server of the website WWW.ndtv.com is quite busy so you may try after some time.
Thanking you

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the Bluetooth in the phone and the speaker then search for the speaker name in the Bluetooth list in phone and tap on the name and your device get connected
What according to you makes you a good candidate for customer service or technical support job? | I'm a person who is technically sound and I love to help people and resolve there issues
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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