Subject: EPOS - Call Report - 1st July
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, Deeksha <[email-masked]>
Date: Fri, 2 Jul 2021 04:27:58 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	4 	10 	3 	14 	0:05:43 	7:42:35 	0:47:13 	0:00:00 	0:23:56 	8:59:27 		0:47:13 
APAC 	Jessica Chen 	2 	1 	2 	3 	0:02:31 	1:38:49 	0:00:16 	0:00:00 	0:11:22 	1:52:58 		0:00:16 
APAC 	Marika Fujita 	1 	4 	0 	5 	0:00:34 	6:33:43 	2:08:07 	0:02:22 	0:14:51 	8:59:37 	0:15:00 	1:55:29 
													
EMEA 	Antonio Iunco 	4 	5 	1 	9 	1:20:06 	5:25:57 	0:32:21 	0:41:03 	1:00:10 	8:59:37 		1:13:24 
EMEA 	Denisa Magda 				0 								OFF 
EMEA 	Dheeraj Tripathi 	1 	11 	4 	12 	0:02:04 	7:26:25 	0:24:35 	0:29:51 	0:36:35 	8:59:30 		0:54:26 
EMEA 	Dipanshu Sharma 	8 	5 	3 	13 	0:51:58 	5:42:57 	0:53:16 	0:00:07 	1:31:10 	8:59:28 	0:06:00 	0:47:23 
EMEA 	Grace Boussi 	6 	18 	2 	24 	0:14:09 	5:50:06 	1:14:40 	0:05:24 	1:34:37 	8:58:56 	0:06:00 	1:14:04 
EMEA 	Ismael Zakaria 	6 	5 	0 	11 	1:08:10 	2:48:59 	1:55:56 	1:23:45 	1:42:44 	8:59:34 	0:20:00 	2:59:41 
EMEA 	Rosette Modiri 	5 	11 	2 	16 	0:10:51 	6:00:20 	1:30:39 	0:08:43 	1:08:42 	8:59:15 	0:14:00 	1:25:22 
EMEA 	Levente Szabo 	2 	8 	2 	10 	0:17:09 	6:29:02 	0:49:35 	0:07:55 	1:15:52 	8:59:33 		0:57:30 
EMEA 	Sebastian Constantin Coldea 	7 	6 	1 	13 	1:02:52 	5:22:09 	0:56:19 	0:08:02 	1:30:10 	8:59:32 	0:13:00 	0:51:21 
													
US 	Arjun Hurry 	4 	0 	0 	4 	1:12:21 	6:14:17 	1:05:37 	0:00:00 	0:30:59 	9:03:14 		1:05:37 
US 	Md Modassir Hassan 	9 	5 	0 	14 	0:30:28 	6:11:25 	1:13:52 	0:00:00 	1:03:24 	8:59:09 		1:13:52 
US 	Pravesh Singh 	7 	13 	1 	20 	0:22:16 	6:40:40 	0:55:40 	0:00:00 	0:58:54 	8:57:30 		0:55:40 
	Grand Total 	66 	102 	21 	168 	7:21:12 	80:07:24 	14:28:06 	3:07:12 	13:43:26 	118:47:20 	1:14:00 	16:21:18 

Regards, 
Ashish Dabral