Subject: EPOS - Call Report - 30th June
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Thu, 1 Jul 2021 05:32:44 -0700 (MST)

Hi Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	10 	10 	4 	20 	0:07:36 	6:44:37 	0:55:06 	0:00:00 	1:11:56 	8:59:15 		0:55:06 
APAC 	Jessica Chen 	0 	3 	0 	3 	0:00:40 	1:36:15 	0:14:27 	0:00:01 	0:05:43 	1:57:06 		0:14:28 
APAC 	Marika Fujita 	5 	2 	6 	7 	0:24:37 	6:57:49 	1:10:21 	0:01:08 	0:25:36 	8:59:31 	0:15:00 	0:56:29 
													
EMEA 	Antonio Iunco 	4 	8 	1 	12 	2:31:07 	4:10:18 	1:01:32 	0:00:17 	1:16:21 	8:59:35 		1:01:49 
EMEA 	Denisa Magda 	3 	4 	1 	7 	0:26:19 	6:36:18 	1:25:34 	0:02:51 	0:28:37 		0:08:00 	1:20:25 
EMEA 	Dheeraj Tripathi 	1 	10 	2 	11 	0:06:29 	7:26:03 	0:20:33 	0:22:30 	0:43:56 	8:59:31 	0:14:00 	0:29:03 
EMEA 	Dipanshu Sharma 	4 	0 	0 	4 	0:17:49 	2:33:27 	0:52:00 	0:00:00 	0:37:33 	4:20:49 	0:07:00 	0:45:00 
EMEA 	Grace Boussi 	11 	15 	0 	26 	0:11:04 	6:00:58 	1:01:52 	0:00:00 	1:45:16 	8:59:10 		1:01:52 
EMEA 	Ismael Zakaria 	10 	5 	0 	15 	1:54:20 	3:28:59 	1:29:30 	0:07:37 	1:59:03 	8:59:29 	0:17:00 	1:20:07 
EMEA 	Rosette Modiri 	1 	13 	2 	14 	0:11:15 	7:09:05 	1:01:08 	0:00:00 	0:38:04 	8:59:32 		1:01:08 
EMEA 	Levente Szabo 	7 	5 	4 	12 	0:27:34 	6:03:42 	1:23:11 	0:08:49 	0:56:04 	8:59:20 	0:17:00 	1:15:00 
EMEA 	Sebastian Constantin Coldea 	5 	6 	1 	11 	0:41:33 	6:26:51 	1:00:57 	0:10:55 	0:39:16 	8:59:32 	0:33:00 	0:38:52 
													
US 	Arjun Hurry 	10 	2 	0 	12 	0:41:57 	5:21:20 	1:34:38 	0:00:00 	1:34:37 	9:12:32 	0:25:00 	1:09:38 
US 	Md Modassir Hassan 	5 	10 	0 	15 	1:21:19 	3:10:37 	1:05:28 	2:09:58 	1:11:53 	8:59:15 	0:31:00 	2:44:26 
US 	Pravesh Singh 	10 	7 	0 	17 	0:35:11 	5:47:35 	1:47:36 	0:00:00 	0:47:48 	8:58:10 	0:38:00 	1:09:36 
	Grand Total 	86 	100 	21 	186 	9:58:50 	79:33:54 	16:23:53 	3:04:06 	14:21:43 	114:22:47 	3:25:00 	16:02:59 

Regards, 
Ashish Dabral