Subject: Tech Support Candidate - Jitendra Kamble
From: Jitendra Kamble <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Jun 2021 13:10:12 -0400

| | Tech Support Test

Name | Jitendra Kamble
E-mail | [email-masked]
Phone Number | (91) 7700061312
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Panvel Navi Mumbai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
PowerPoint

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eureka outsourcing solutions | Csr | 30 Jun 21 | 15900
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Lan connection , internet connectivity check, site settings blocked or not , try checking website security and certificate
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open settings option , put on bluetooth, search device name we want to connect, click on bluetooth device pair button twice , password if any entered , device connected successful message
What according to you makes you a good candidate for customer service or technical support job? | Calm down angry customer with apologize, understand problem and solution in polite way
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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