Subject: Tech Support Candidate - Umesh Singh
From: Umesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Jun 2021 06:38:50 -0400

| | Tech Support Test

Name | Umesh Singh
E-mail | [email-masked]
Phone Number | (91) 7065322450
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka More,  New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Pratishta Natural Health Care | Front Office Assistant | 245 | 14000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I'll check my internet connection Is it working or not ? then I'll  go to check my windows that window is capable to work of website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn On the Speaker
On the Bluetooth of Speaker
Turn on the Bluetooth of Mobile
Scan for Devices in Mobile
Pair both devices after getting the device
Bluetooth is now connected

What according to you makes you a good candidate for customer service or technical support job? | My Polite Nature, Interpersonal Skills,  Problem Solving Skills make ke a good candidate for customer service or technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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