Subject: EPOS - Call Report - 29th June
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Wed, 30 Jun 2021 03:33:33 -0700 (MST)

Hello Sir, 

Here is the call report for yesterday. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	2 	6 	2 	8 	0:03:59 	7:20:43 	0:52:53 	0:03:44 	0:38:22 	8:59:41 		0:56:37 
APAC 	Jessica Chen 	0 	2 	3 	2 	0:02:14 	1:50:54 	0:00:02 	0:00:00 	0:05:09 	1:58:19 	0:10:00 	
APAC 	Marika Fujita 	1 	3 	1 	4 	0:00:55 	7:08:48 	1:35:25 	0:00:00 	0:14:36 	8:59:44 	0:33:00 	1:02:25 
													
EMEA 	Antonio Iunco 	4 	12 	0 	16 	1:49:57 	3:57:43 	1:22:12 	0:00:11 	1:49:27 	8:59:30 	0:22:00 	1:00:23 
EMEA 	Denisa Magda 				0 								OFF 
EMEA 	Dheeraj Tripathi 	2 	1 	0 	3 	0:04:25 	7:40:25 	0:15:06 	0:27:18 	0:32:36 	8:59:50 	0:24:00 	0:18:24 
EMEA 	Dipanshu Sharma 	4 	12 	0 	16 	1:07:11 	5:07:57 	1:21:47 	0:00:00 	1:22:32 	8:59:27 	0:10:00 	1:11:47 
EMEA 	Grace Boussi 	6 	13 	0 	19 	0:06:12 	6:34:38 	1:19:56 	0:00:00 	0:58:39 	8:59:25 	0:13:00 	1:06:56 
EMEA 	Ismael Zakaria 	9 	5 	2 	14 	0:53:39 	4:11:21 	2:12:03 	0:36:19 	1:06:03 	8:59:25 	0:06:00 	2:42:22 
EMEA 	Rosette Modiri 				0 						0:00:00 		OFF 
EMEA 	Levente Szabo 	5 	6 	5 	11 	0:27:05 	6:40:07 	1:06:05 	0:08:18 	0:37:48 	8:59:23 		1:14:23 
EMEA 	Sebastian Constantin Coldea 	9 	1 	4 	10 	1:19:22 	5:05:05 	1:03:59 	0:06:55 	1:24:12 	8:59:33 		1:10:54 
													
US 	Arjun Hurry 	5 	0 	0 	5 	0:39:22 	4:55:34 	2:06:53 	0:00:00 	1:18:40 	9:00:29 	0:28:00 	1:38:53 
US 	Md Modassir Hassan 	6 	4 	0 	10 	0:26:05 	5:04:27 	1:03:37 	0:00:00 	2:26:20 	9:00:29 	0:02:00 	1:01:37 
US 	Pravesh Singh 	5 	13 	0 	18 	0:33:22 	5:36:16 	2:03:54 	0:00:00 	0:57:34 	9:11:06 	0:39:00 	1:24:54 
	Grand Total 	58 	78 	17 	136 	7:33:48 	71:13:58 	16:23:52 	1:22:45 	13:31:58 	110:06:21 	3:07:00 	14:49:35 

Regards, 
Ashish Dabral