Subject: Fw: ACTION REQUIRED - UK and USA calls
From: Saurabh Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Mon, 28 Jun 2021 11:40:55 +0000

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: CommPeak <[email-masked]>
Sent: 28 June 2021 5:06 PM
To: Saurabh Dadu <[email-masked]>
Subject: ACTION REQUIRED - UK and USA calls

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Dear Customer,

This email is being sent to inform you of two important regulatory changes for the United States and the United Kingdom by their respective MNOs and regulators.

At this time, the information below is all CommPeak has, and we will update you with further changes if any.

USA (and Canada) - STIR/SHAKEN - June 30th, 2021
The US Federal Communications Commission has implemented rules for the USA terminating traffic that applies differently to carriers depending on their status. Canada is expected to follow suit in September.

For Consumers:

Between 30th June 2021 and 28th September 2021, CommPeak will begin monitoring the USA traffic for:

  *   All calls to the USA with non-USA originating numbers (Caller Id) will not be affected.
  *   All calls to the USA with anonymous/invalid/restricted Caller Id will be blocked.
  *   All calls to the USA with USA originating numbers must be verified<https://commpeak.us4.list-manage.com/track/click?u=08aaf693a88a6e562fbfc3ce6&id=c762e7ced5&e=f59579f750> and whitelisted by CommPeak, or they will be blocked.

For Carriers:

If you are a licensed USA carrier, you must register in the FCC database by 30th June 2021 and certify that you have implemented a strategy to prevent illegal spam, phishing, and robocalls, and follow the STIR/SHAKEN framework.

If you are a non-USA carrier with the US terminating traffic with a non-USA originating number, there is no impact.

If you are a non-USA carrier with USA terminating traffic with a USA originating number, then you must register and certify in the FCC database prior to 30th June 2021. As of 28th September 2021, this traffic will be illegal and blocked if you are not registered. The most common legal cause for this would be USA roaming numbers.

Between 30th June 2021 and 28th September 2021, CommPeak will begin checking the FCC database for all originating carriers sending USA traffic. Any carriers who are sending USA terminating traffic with USA originating numbers that have not been registered in the FCC database will be blocked for that traffic at that time.

Additionally, CommPeak currently accepts USA terminating traffic that includes a STIR/SHAKEN token in the SIP header and will pass this token to the terminating network.

UK:

On July 1, 2021, following a ruling by the UK's Office of Communications (OFCOM), as announced by British Telecom, all UK mobile networks will receive a surcharged price increase and will follow an "Origin Based Rating" (OBR)* pricing model. The new model lists 51 countries that will not be surcharged, while the rest will be subject to the new surcharged pricing. In the absence of your explicit approval, CommPeak will block the newly surcharged routes on your account. You must reach out to us if you wish to call the UK mobile networks from the surcharged country.

  *   UK fixed networks will not be affected by this change at this time.
  *   UK originated traffic (Caller Id) will still be accepted from both UK Fixed and UK Mobile when calling UK mobiles.
  *   Originated traffic (Caller Id) that is not part of the 51 non-surcharged countries will be blocked when calling UK mobiles.

The 51 non-surcharged countries:
United Kingdom, Australia, Austria, Bangladesh, Belgium, Bermuda, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Guam, Hungary, Iceland, India, Ireland, Israel, Italy, Korea South, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Mexico, Mongolia, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, San Marino, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, United States.

*Origin Based Rating, also known as Origin Based Charging for voice termination, accounts for both the origination and termination of a call when billing. The terminating network (usually mobile) will apply a surcharge to the termination rate based on the country of the call's origin.
**As this is a new ruling and new announcements are coming on a rapid basis, the list may change at any given time.

On a personal note, CommPeak would like to point out that in its opinion, customers should be aware that more regulations will be raised following these announcements to help fight robocalls, spoofed/invalid Caller Ids, and non-cooperative callback IVRs.

Warm regards,
The CommPeak Team

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