Subject: Re: Auto reply template
From: Saurabh Dadu <[email-masked]>
To: Sahil Modgil Consultant - IT <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 28 Jun 2021 11:08:16 +0000

In Zendesk of EPOS - you have to look for email templates, there there must be some auto reply template or customer satisfaction survey template.

The logo has to be removed.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Sahil Modgil Consultant - IT <[email-masked]>
Sent: 28 June 2021 4:35 PM
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: RE: Auto reply template

Okay, Let me connect with Ashish to discuss.

From: Saurabh Dadu <[email-masked]>
Sent: 28 June 2021 04:34 PM
To: Sahil Modgil Consultant - IT <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: Fw: Auto reply template

@Sahil Modgil Consultant - IT<mailto:[email-masked]> - Get this done today please.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Sent: 28 June 2021 4:10 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Auto reply template

Hi Saurabh,

Have you been able to arrange fixing this issue?

We will go live soon with our new CSAT model, this huge logo must be removed from the template.

Thank you!

Best regards​​

Sara Aknooni[🇩🇰]
Team Manager

Global Support and Service
+45 4470 0124

+45 7131  4960

From: Sara Aknooni (SRAK)
Sent: Friday, June 18, 2021 4:38 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Auto reply template

Hi Saurabh,

We would like to remove the Reply line also:

Best regards​​

Sara Aknooni
Team Manager

Global Support and Service
+45 4470 0124

+45 7131  4960

From: Sara Aknooni (SRAK)
Sent: Friday, June 18, 2021 4:37 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Auto reply template

Hi Saurabh,

Can we remove this huge EPOS logo from our Auto Reply template?

I think Helphouse has implemented it but we don’t need it,

Thank you!

Best regards​​

Sara Aknooni
Team Manager

Global Support and Service
+45 4470 0124

+45 7131  4960

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