Subject: Tech Support Candidate - vineet kumar singh vinet
From: vineet kumar singh vinet <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Jun 2021 06:34:39 -0400

| | Tech Support Test

Name | vineet kumar singh vinet
E-mail | [email-masked]
Phone Number | (0) 946091764
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | noida sector 66
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | innovsource | windos l2 | na | 60000
Previous Employer 1 | cyfuture | messaging admin | 28 feb 2021 | 50000
Previous Employer 2 | impact infotech | messaging admin | 15 nov 2020 | 40000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | exchange server windows ad
Please list the steps to connect a Bluetooth speaker to your mobile phone. | on bluetooth device . switch on bluetooth on mobile phone. select bluetooth devive
What according to you makes you a good candidate for customer service or technical support job? | customer handling, soft spoken, gracefulness.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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