Subject: Tech Support Candidate - Jitendra Kumar Raut
From: Jitendra Kumar Raut <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Jun 2021 02:41:10 -0400

| | Tech Support Test

Name | Jitendra Kumar Raut
E-mail | [email-masked]
Phone Number | (+91) 9717865357
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gaya
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Altruist technologies Pvt Ltd | Process Trainer | 09-Oct-2020 | 32801
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Try to refresh the tab
2. If Still error persist then check the internet connection status
3. If internet connection is connected then close the tab and go to settings and remove cookies and cache from the computer and post that try to access the website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on bluetooth in cell phone
2. Turn on the blue speaker
3. Search bluetooth speaker in your cellphone , once the desired speaker name will reflect select the same and move to pairing process

What according to you makes you a good candidate for customer service or technical support job? | As I have worked as process Trainer , I do have curiosity to learn thing very closely and I like to share my learning and experience with everyone.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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