Subject: Tech Support Candidate - Mahendra Kumar Yadav
From: Mahendra Kumar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Jun 2021 01:46:04 -0400

| | Tech Support Test

Name | Mahendra Kumar Yadav
E-mail | [email-masked]
Phone Number | (303108) 8290364569
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | GREATER NOIDA
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kgl Impex PVT LTD | Service Engineer | Nov 2020 | 16500
Previous Employer 1 | Fasttrack communication PVT ltd | Service Engineer | July 2017 | 12000
Previous Employer 2 | IQOR global service IND PVT LTD | Service Engineer | April 2016 | 10000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Troubleshooting why you can't get to some pages can be tricky, but this guide will get you on the right path to seeing if it's a problem with your computer.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on bluetooth phone and speaker .and search the speaker bluetooth name in mobile phone bluetooth option. Select the bluetooth name .and  after connecting the speaker.
What according to you makes you a good candidate for customer service or technical support job? | Yes sir , I am confident that I am a good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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