Subject: Tech Support Candidate - BRIJESH SINGH
From: BRIJESH SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 05:33:47 -0400

| | Tech Support Test

Name | BRIJESH SINGH
E-mail | [email-masked]
Phone Number | (91) 8778656063
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | UTTARAKHAND
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TECH MAHINDRA | ASSOSIATE | | 15000
Previous Employer 1 | STEM INTEC | OPERATIONS | MAY 2021 | 15000
Previous Employer 2 | PLANET SPARK | SALES | DEC2020 | 280000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will click on the padlock icon on the taskbar will try to see is anything blocked by the browser then will try to clear out cookies and finally troubleshooting.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on bluetooth on phone and on the Bluetooth device ....then pair ..and get connected
What according to you makes you a good candidate for customer service or technical support job? | I love interacting with the people and try to solve the issues which they are facing .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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