Subject: Tech Support Candidate - DEEPAK KUMAR
From: DEEPAK KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 05:11:03 -0400

| | Tech Support Test

Name | DEEPAK KUMAR
E-mail | [email-masked]
Phone Number | (945) 7723004
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Deoband (Saharanpur) UP
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bajaj finance | Sales executive | January 2021 | 15000
Previous Employer 1 | Mahadev Automobiles Deoband | DMS MANAGER | May 2018 | 15500
Previous Employer 2 | Bajaj finance | Sales executive | January 2021 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, we should refresh. Then, we should Open to website in that browser after checking internet connection. After that, we should wait for sometime. We should Open to website after sometime.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all, open your mobile Bluetooth and speaker. After that , there will be scanning. Then, there will be show to the name of Bluetooth speaker . Then we will click on its name of speaker .
What according to you makes you a good candidate for customer service or technical support job? | The best communicater.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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