Subject: Tech Support Candidate - Santhosh Iytha
From: Santhosh Iytha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Jun 2021 03:59:50 -0400

| | Tech Support Test

Name | Santhosh Iytha
E-mail | [email-masked]
Phone Number | (91) 9344514293
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Groupon | Customer support | Na | 35k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Kindly clear cachies  and cookies and also try the website in different browers or in different devices.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1.switch on the bluetooth speaker and then switch on the bluetooth in your mobile phone and then connect with the name that matches with the speaker
What according to you makes you a good candidate for customer service or technical support job? | Having good attitude and very good communciation skillas and helping tendience towards customer or any co employee these qualities makes you good candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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