Subject: Tech Support Candidate - Mayank Sharma
From: Mayank Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Jun 2021 23:45:20 -0400

| | Tech Support Test

Name | Mayank Sharma
E-mail | [email-masked]
Phone Number | (05947) 9719572092
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kashipur uttrakhand
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Dowson Technology pvt ltd | Service Engineer | Currently work | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | No
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open bluetooth of both device Movile phone & Bluetooth speaker than search a bluetooth name of speaker in mobile and after that pair with both device after that speaker connect with Mobile
What according to you makes you a good candidate for customer service or technical support job? | Who able to work with KPI for this sutaible position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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