Subject: Re: EPOS - Call Report - 24th June
From: Pritish Nandi <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Fri, 25 Jun 2021 07:57:39 -0700 (MST)

Hi Ashish, 

I have tried calling him but he did not pick up the phone. I will try again. 

I am sure he would have a different excuse for this today. 

Regards, 
Pritish 

From: "Ashish Dabral" <[email-masked]> 
To: "saurabh" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Friday, June 25, 2021 5:48:47 PM 
Subject: EPOS - Call Report - 24th June 

Hi Sir, 

Here is the EPOS call report for yesterday. 

@Pritish- We need to speak with AJ regarding his offline time. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	3 	9 	0 	12 	0:05:18 	7:32:45 	0:44:49 	0:00:00 	0:36:45 	8:59:37 		0:44:49 
APAC 	Jessica Chen 	0 	3 	4 	3 	0:04:17 	1:41:04 	0:00:03 	0:04:50 	0:12:57 	2:03:11 		0:04:53 
APAC 	Marika Fujita 	6 	4 	1 	10 	0:01:31 	7:23:38 	0:56:14 	0:00:00 	0:38:13 	8:59:36 		0:56:14 
													
EMEA 	Antonio Iunco 	4 	13 	2 	17 	1:33:47 	5:03:10 	1:01:27 	0:00:00 	1:21:04 	8:59:28 	0:31:00 	0:30:27 
EMEA 	Denisa Magda 	7 	6 	2 	13 	0:33:58 	5:21:32 	2:18:39 	0:12:28 	0:32:50 	8:59:27 		2:31:07 
EMEA 	Dheeraj Tripathi 	0 	21 	8 	21 	0:21:53 	7:04:30 	1:06:23 	0:00:43 	0:25:46 	8:59:15 		1:07:06 
EMEA 	Dipanshu Sharma 	10 	14 	4 	24 	1:00:53 	4:22:54 	1:44:47 	0:00:00 	1:50:35 	8:59:09 	0:12:00 	1:32:47 
EMEA 	Grace Boussi 	5 	8 	6 	13 	0:05:28 	5:08:55 	2:17:45 	0:03:37 	1:23:33 	8:59:18 	1:14:00 	1:07:22 
EMEA 	Ismael Zakaria 	7 	6 	0 	13 	1:07:00 	2:18:35 	3:30:14 	0:34:02 	1:29:40 	8:59:31 	1:17:00 	2:47:16 
EMEA 	Rosette Modiri 	3 	8 	5 	11 	0:08:21 	7:16:05 	0:59:53 	0:03:13 	0:32:00 	8:59:32 		1:03:06 
EMEA 	Levente Szabo 	4 	5 	4 	9 	0:25:24 	6:49:47 	0:59:52 	0:07:51 	0:36:38 	8:59:32 		1:07:43 
EMEA 	Sebastian Constantin Coldea 	9 	2 	0 	11 	0:23:44 	6:31:18 	1:05:15 	0:05:38 	0:53:40 	8:59:35 	0:17:00 	0:53:53 
													
US 	Arjun Hurry 	0 	1 	0 	1 	0:01:50 	3:16:14 	5:40:22 	0:00:00 	0:15:14 	9:13:40 	0:04:00 	5:36:22 
US 	Md Modassir Hassan 	8 	9 	0 	17 	1:19:44 	4:36:15 	1:32:23 	0:00:00 	1:32:38 	9:01:00 	0:09:00 	1:23:23 
US 	Pravesh Singh 	12 	16 	1 	28 	1:18:11 	3:09:07 	1:24:16 	0:00:00 	3:10:45 	9:02:19 	0:20:00 	1:04:16 
	Grand Total 	78 	125 	37 	203 	8:31:19 	77:35:49 	25:22:22 	1:12:22 	15:32:18 	128:14:10 	4:04:00 	22:30:44 

Regards, 
Ashish Dabral