Subject: Tech Support Candidate - Amit Maindoli
From: Amit Maindoli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Jun 2021 01:40:21 -0400

| | Tech Support Test

Name | Amit Maindoli
E-mail | [email-masked]
Phone Number | (91) 7060563609
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 71
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TechMahindra | Technical support | 30th July, 2021 | 25000
Previous Employer 1 | Ienergizer | Technical support engineer | | 15000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I will check the internet connection, whether it is connected or not, and what is the speed of internet. If it connected and speed is good enough then I will cache and clean history by pressing ctrl shift and del button, after then un-tick email id and password box.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First, switch on Bluetooth option in mobile phone, and switch on Bluetooth speaker.
Then go to settings>bluetooth>scan the device and connect.

What according to you makes you a good candidate for customer service or technical support job? | Passionate about work, reliability and tendency to be friendly approachable and easy to get along with.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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