Subject: Tech Support Candidate - Ambika prasad Sharma
From: Ambika prasad Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 13:28:59 -0400

| | Tech Support Test

Name | Ambika prasad Sharma
E-mail | [email-masked]
Phone Number | (91) 9764593190
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Silvassa
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Alok industry | Technical support supervisor | |
Previous Employer 1 | Forbes technosys ltd | Technical support supervisor | 18-04-2018 | 28000
Previous Employer 2 | Vinod medical system pvt ltd | Technical executive | 29-8-2019 | 32000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will do my best for resolving the issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Best
What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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