Subject: Tech Support Candidate - Deepak Chauhan
From: Deepak Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 10:53:40 -0400

| | Tech Support Test

Name | Deepak Chauhan
E-mail | [email-masked]
Phone Number | (91) 8826268061
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Network Engineer | Current | 24 k
Previous Employer 1 | HCL | Associate engineer | August 2015 | 12 k
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I have checked internet connectivity.
Then check URL correct or not.
Then check browser which use.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First I have on the Bluetooth speaker
Then open the wifi of my phone
Then search the Bluetooth device.
After finding Bluetooth device pair and connect
Use password if required

What according to you makes you a good candidate for customer service or technical support job? | I will always trying to best my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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