Subject: Tech Support Candidate - Govind Singh
From: Govind Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 10:40:22 -0400

| | Tech Support Test

Name | Govind Singh
E-mail | [email-masked]
Phone Number | (+91) 7840027244
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mahipalpur new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check the internet connectivity if the connection is already there then will check weather the entered URL is correct or not.And will have to make sure the the device is compatible for the smooth surfing.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Will have to activate the bluetooth of both the devices and then search for the correct device and connect to it.
What according to you makes you a good candidate for customer service or technical support job? | I always like to help to other's and I try to interact with people. And If I talk about technical support job then I have done my software engineering and have technical knowledge for the same.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |