Subject: Tech Support Candidate - Sumit Pathania
From: Sumit Pathania <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 09:33:47 -0400

| | Tech Support Test

Name | Sumit Pathania
E-mail | [email-masked]
Phone Number | (91) 8360006834
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Chandigarah
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quark software | Tech suppprt engineer | Currently working | 44k
Previous Employer 1 | Watermark insights | Client support specialist | 31 march | 33k
Previous Employer 2 | Eclerx | Senior analyst | 9 nov | 19k

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You can clear the cache and cookies in your browser and try to navigate to the website with the potential network server error again. Sometimes, cookies and a full cache are the issues. Clearing them–or allowing a website to access cookies–can clear up website load errors

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions

What according to you makes you a good candidate for customer service or technical support job? | Tec Technical Support is a position hired by a company to oversee and maintain their computer hardware and software systems. Their skills are an asset to the company, as they assist in resolving technical issues concerning customer's accounts or company software infrastructure. hnical Support is a position hired by a company to oversee and maintain their computer hardware and software systems. I have skills that are an asset to the company, as I assist in resolving technical issues concerning customer's accounts or company software infrastructure.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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