Subject: Tech Support Candidate - Amit Kumar
From: Amit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Jun 2021 04:55:17 -0400

| | Tech Support Test

Name | Amit Kumar
E-mail | [email-masked]
Phone Number | (+91) 7052477741
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dwarka new delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Tem computer | Desktop support | 1 Year | 8000
Previous Employer 2 | It consolution | Desktop support | 7 months | 14000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear browser history and try to open if its not open then try with another browser if this browser website working properly then then reinstall the browser
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on speaker then turn on phone bluetooth and search available device if found then connect with them
What according to you makes you a good candidate for customer service or technical support job? | Many times I was resolved issues on customer site and I was given to customer good service sometime costomer get very happy with service and giving me tips
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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