Subject: Tech Support Candidate - CHANDAN KUMAR
From: CHANDAN KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Jun 2021 09:06:15 -0400

| | Tech Support Test

Name | CHANDAN KUMAR
E-mail | [email-masked]
Phone Number | (+91) 8384032410
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | EAST DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio
BPO

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vi Pvt. Ldt. | Customer care | now working | 18,500
Previous Employer 1 | Vertex | Customer care | 20/05/2016 | 9000
Previous Employer 2 | Caretel Infotech Pvt. Ltd | Customer care | 05/05/2021 | 14,500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am good at digital marketing.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | It is good.
What according to you makes you a good candidate for customer service or technical support job? | I am having good communication skills and I was also good at customer care.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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