Subject: EPOS call report for 22nd June
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Wed, 23 Jun 2021 03:18:44 -0700 (MST)

Hi Sir, 

Here is EPOS call report for 22nd June. 

Shift 	Agents 	inbound 	outbound 	Outbound not connected 	inbound+outbound 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 	On Chat time 	Away time after chat 
APAC 	Anupam Tiwari 	6 	8 	2 	14 	0:04:41 	6:16:33 	0:35:32 	0:03:30 	1:59:14 	8:59:30 		0:39:02 
APAC 	Jessica Chen 	0 	0 	4 	0 	0:00:33 	2:16:35 	0:01:16 	0:00:00 	0:01:24 	2:19:48 		0:01:16 
APAC 	Marika Fujita 	3 	1 	1 	4 	0:00:36 	7:25:05 	1:16:29 	0:01:20 	0:16:14 	8:59:44 	0:19:00 	0:58:49 
													
EMEA 	Antonio Iunco 	4 	5 	1 	9 	1:59:42 	5:07:18 	0:59:36 	0:00:43 	0:52:18 	8:59:37 		1:00:19 
EMEA 	Denisa Magda 	4 	1 	1 	5 	0:50:51 	6:16:52 	1:11:11 	0:14:42 	0:26:05 	8:59:41 		
EMEA 	Dheeraj Tripathi 	0 	12 	0 	12 	0:15:39 	6:51:01 	0:00:52 	1:29:19 	0:22:48 	8:59:39 	0:16:00 	1:14:11 
EMEA 	Dipanshu Sharma 	3 	12 	2 	15 	0:54:21 	5:39:16 	1:11:31 	0:00:00 	1:14:20 	8:59:28 		1:11:31 
EMEA 	Grace Boussi 	5 	7 	6 	12 	0:06:25 	7:18:26 	0:51:50 	0:00:05 	0:42:37 	8:59:23 		0:51:55 
EMEA 	Ismael Zakaria 	8 	2 	1 	10 	0:38:45 	3:32:54 	2:09:07 	1:05:07 	1:33:37 	8:59:30 	0:18:00 	2:56:14 
EMEA 	Rosette Modiri 	0 	9 	1 	9 	0:08:54 	7:17:08 	1:09:11 	0:01:57 	0:22:25 	8:59:35 		1:11:08 
EMEA 	Levente Szabo 	2 	4 	2 	6 	0:06:46 	6:58:24 	1:30:43 	0:08:25 	0:15:17 	8:59:35 	0:19:00 	1:20:08 
EMEA 	Sebastian Constantin Coldea 	5 	1 	0 	6 	0:18:48 	6:57:28 	1:18:17 	0:02:46 	0:22:20 	8:59:39 		1:21:03 
													
US 	Arjun Hurry 	8 	0 	0 	8 	0:23:35 	5:02:42 	2:09:41 	0:00:00 	1:28:02 	9:04:00 	0:23:00 	1:46:41 
US 	Md Modassir Hassan 	7 	23 	0 	30 	0:55:32 	4:54:22 	1:32:04 	0:04:31 	1:29:55 	8:56:24 	0:19:00 	1:17:35 
US 	Pravesh Singh 	5 	13 	0 	18 	0:34:21 	4:38:30 	2:22:01 	0:06:07 	1:21:34 	9:02:33 	0:37:00 	1:51:08 
	Grand Total 	60 	98 	21 	158 	7:19:29 	86:32:34 	18:19:21 	3:18:32 	12:48:10 	128:18:06 	2:31:00 	17:41:00 

Regards, 
Ashish Dabral