Subject: Tech Support Candidate - Sunil kushwah
From: Sunil kushwah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Jun 2021 02:55:50 -0400

| | Tech Support Test

Name | Sunil kushwah
E-mail | [email-masked]
Phone Number | (110093) 9650666231
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shahdara
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Futuresoft Solutions Pvt. Ltd | System Engineer | | 20200
Previous Employer 1 | HCL Infosystem | Associate Engineer | 5th April 2017 | 13500
Previous Employer 2 | N H Infomedia | Apprentice | 3rd Dec. 2012 | 5500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check that LAN cable is connected or not, then will check Internet connection, then will check IP address, will ping local gateway

Please list the steps to connect a Bluetooth speaker to your mobile phone.

~Turn On bluetooth in mobile
~ Search for Device in mobile phone.
~ If it finds the device then connect it.

What according to you makes you a good candidate for customer service or technical support job? | I have good technical skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |