Subject: Tech Support Candidate - Vinay kumar Nayak
From: Vinay kumar Nayak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Jun 2021 12:02:25 -0400

| | Tech Support Test

Name | Vinay kumar Nayak
E-mail | [email-masked]
Phone Number | (+91) 8010205743
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Radisson | IT Supervisor | Present | 22740
Previous Employer 1 | Microsense india | Help desk executive | 30sep2015 | 16000
Previous Employer 2 | Infocare digital system | Customer support Engineer | 3Sep2013 | 13000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1- Check the website address is ok or not.
2- Recheck the  computer have a working Internet connection.
3- Check all Settings of browser maybe the have proxy settings.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- turn on the Mobile or Speaker Bluetooth then press the pair button of the speaker

2- open Mobile Bluetooth available device list scan if your device not available in current list.
3- after finding your device click on the pair device button (some time the asking for pin) then pair that's it.

What according to you makes you a good candidate for customer service or technical support job? | I have a more than 8 years long IT Services Experience and I am fullfill all the requirements of technical support Engineer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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