Subject: Zendesk chat
From: "GRACE ODETTE. BOUSSI" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 22 Jun 2021 08:15:09 -0700 (MST)

Hello. 

I just wanted to report an issue that happened twice with the zendesk chat, I already reported it to Ashish. 

When I get a conversation and tried to join and the page doesn't open. 

On the right side it says that the other agent started the chat with the same person 

Here are the screenshots 

14/06/2021 and 22/06/2021 

Thanks and regard