Subject: Tech Support Candidate - Mohit Senger
From: Mohit Senger <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Jun 2021 10:45:48 -0400

| | Tech Support Test

Name | Mohit Senger
E-mail | [email-masked]
Phone Number | (+91) 8287174907
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Badarpur border
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Bharat IT Services Pvt Ltd | Trainee Engineer | 18th May 2020 | 8000
Previous Employer 2 | Spirant communication pvt ltd | Customer service executive | 05th June 2021 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Simply I will add this site in the proxy settings or add IP addresses now the person will be able to use internet facility in his/her PC.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth device.
Turn on bluetooth option in mobile phone.
Now device will get paired with mobile phone.
Now device is successfully connected with mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | Skills, Ability, Communication, Behaviour, Personality, Positive Mindset.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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