Subject: Reference ID column added to Captured Data download
From: Yonyx Team <[email-masked]>
To: Ashish <[email-masked]>
Date: Tue, 22 Jun 2021 11:29:29 +0000
List-Id: 7c9d8327afe30e2ddeeb06ab5mc list <7c9d8327afe30e2ddeeb06ab5.252385.list-id.mcsv.net>

Captured data can now be correlated with CRM ticket ID

View this email in your browser (https://mailchi.mp/yonyx/analyticspolicychanges-3474700?e=1c46a80945)

** Yonyx Release 10.0.75
ReferenceID now an added column in Captured Data CSV file
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Dear Customer

Data capture capabilities of Yonyx platform were enhanced significantly with the deployment of Release 10.0 in March 2021.
* Click Here (https://mailchi.mp/yonyx/analyticspolicychanges-3474648?e=[UNIQID]) for Release 10.0 announcement details.
* Click Here (https://mailchi.mp/yonyx/analyticspolicychanges-3474664?e=[UNIQID]) for an example guide using Release 10.0 features.
* Click Here (https://mailchi.mp/yonyx/analyticspolicychanges-3474672?e=[UNIQID]) for an explanation of how to add data capture elements to Yonyx guides

The data captured in various placeholders are also available via a CSV file. To access this data, please follow the steps below:
1. Login to Yonyx as a user with Analytics rights
2. Click on the gear drop-down and choose Analytics
3. Click on Incidents (or Real-time Incidents) report
4. Choose a date range
5. Click on Generate button
6. Now click on the Download "Captured Data" option.

This CSV file has name-value pairs for all placeholders included in any guide that captured values during a chosen date range.  To improve the ability of data analysts to cross-reference the data captured in this CSV file format with the corresponding CRM reference ID field, a new column has been added in this release of the Yonyx platform.

Have questions? Please contact [email-masked]

Team Yonyx
http://corp.yonyx.com (http://corp.yonyx.com/)

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