Subject: Tech Support Candidate - zeeshan khan
From: zeeshan khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Jun 2021 01:53:29 -0400

| | Tech Support Test

Name | zeeshan khan
E-mail | [email-masked]
Phone Number | (91) +918770394041
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Madhya pradesh jabalpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Precision infomatic ptv ltd | system engineer | working | 12000
Previous Employer 1 | dsm Infocom pvt ltdp | NOC engineer | 30 april 2019 | 10000
Previous Employer 2 | royal computers | hardware Engineer | 25 September 2016 | 80000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all we have checked network Connectivity after then we are  checking browser setting and proxy setting after that sill issue is appear so may be  particular website related issue.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | firstly turn on Bluetooth in both devices and search speaker name on mobile and connect to pair after  that we have connected to Bluetooth speaker.ready to play.
What according to you makes you a good candidate for customer service or technical support job? | i have more that 4 year expriouns on technical support and my current position is customer service so i have expriouns on both supporting role.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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