Subject: Tech Support Candidate - LAL BABOO SINGH
From: LAL BABOO SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Jun 2021 01:41:13 -0400

| | Tech Support Test

Name | LAL BABOO SINGH
E-mail | [email-masked]
Phone Number | (91) 9630014484
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Maihar, Satna Madhya Pradesh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Birlasoft limited | Analyst | NA | 17118
Previous Employer 1 | Aforeserver.com ltd. | FMS Engineer | 31.03.2020 | 15439
Previous Employer 2 | Creative infoLink Pvt Ltd. | Customer Support Engineer | 23.06.2018 | 8000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a Computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct English.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First is ON the Speaker power and then ON Bluetooth Mode,
Second then ON Bluetooth Feature from Playing Device and then Select Bluetooth Name.
Third is Connect to Your Bluetooth Speaker and Enjoy..

What according to you makes you a good candidate for customer service or technical support job? | My Communication with my Customer is best because I am Provide best Support to Customer regarding Technical and I am Always Ready for Support to Customer Services.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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