Subject: Tech Support Candidate - vikram ahlawat vikram
From: vikram ahlawat vikram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Jun 2021 05:35:55 -0400

| | Tech Support Test

Name | vikram ahlawat vikram
E-mail | [email-masked]
Phone Number | (+91) 7015288712
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | uneecops technologies pvt ltd. | desktop support engineer | 19th april 2021 | 23k
Previous Employer 1 | tech mahindra | desktop support engineer | 15th oct 2019 | 16k
Previous Employer 2 | competent syneries | desktop support engineer | 16th january 2018 | 12k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | firstly we check net conectivity to system,if issue not resolve then ping to website , than check  whether antivirus block web site than check website allow on office's firewall or not and clear cookies and cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device

What according to you makes you a good candidate for customer service or technical support job? | behaviour, good speaking sense.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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