Subject: Re: tickets managment
From: Ashish Dabral <[email-masked]>
To: Mohammed Kulaib <[email-masked]>
Cc: manager <[email-masked]>, Helpdesk <[email-masked]>
Date: Sun, 13 Jun 2021 23:14:42 -0700 (MST)

Dear Kulaib, 

The ticket was assigned to Elmolathum H. Eltahir Ali​. He solved the user problem however, he did not change the ticket status. 

Regards, 
Ashish Dabral 

From: "Mohammed Kulaib" <[email-masked]> 
To: "manager" <[email-masked]>, "Helpdesk" <[email-masked]> 
Sent: Sunday, June 13, 2021 3:05:08 PM 
Subject: Fwd: tickets managment 

Plz check and update me 

Get [ https://aka.ms/ghei36 | Outlook for Android ] 

Mohammed Kulaib ​ 
[ http://www.ssbs.com.sa/ ] 
Systems of Strategic Business Solutions ‑ An AlOthman Holding Company 

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia 

D. [ tel:+966%2013%208145550%20x15550 | +966 13 8145550 x15550 ] 	| 	F. +966‑13‑853‑4442 	| 	M. [ tel:+966%20531001881 | +966 531001881 ] 

[ http://ssbs.com.sa/ ] 	
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From: Waleed Al-Saifi <[email-masked]> 
Sent: Sunday, June 13, 2021 12:11:03 PM 
To: Mohammed Kulaib <[email-masked]> 
Subject: tickets managment 

Dear Kulaib, 

Please check this ticket #82108 Oracle Not working 

This ticket is in Hofuf (on hold) since February, assigned to a technician whom I don’t know. 

Please investigate. 

Best Regards 

	

Waleed Al‑Saifi ​ 

[ http://www.ssbs.com.sa/ ] 

Systems of Strategic Business Solutions ‑ An AlOthman Holding Company 

Al Othman Business Park, Prince Sultan Road, Al Jawhara, Al‑Khobar 34434, Saudi Arabia 

F. +966‑13‑853‑4442 	

| 	

M. [ tel:+966%2054%20085%206703 | +966 54 085 6703 ] 

	

	

[ http://ssbs.com.sa/ ] 	

[ https://www.linkedin.com/company/ssbs/ ] 	

[ https://goo.gl/maps/Pbb3Ug6Uiqu ] 	

[ https://www.twitter.com/ssbs_ksa ]