Subject: English Language Test - Chaitra N
From: Chaitra N <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Jun 2021 09:28:56 -0400

| | Foreign Language Screening Test

Name | Chaitra N    /  (635105) 6374349358    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Thank you for contacting us .Your order has been shipped and handed over to the courier company 14 days back and our delivery partner has tried to contact you but the address you have provided us seems to be wrong, so please verify the address you have provided,once we get your correct address we will try to reach you out as soon as possible. Feel free to contact us for any issues.Have a nice day
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Sorry to hear this sir but don't worry, We will return and replace your product.Our team will contact you with in 2 days and you can return it so.Please make sure you don't damage any tags and bills of the product.once your item is returned we will replace it with in 3 to 5 working days.Feel free to contact us in case you have any other issues.thank you

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