Subject: English Language Test - Jagriti Chopra
From: Jagriti Chopra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Jun 2021 05:34:56 -0400

| | Foreign Language Screening Test

Name | Jagriti Chopra    /  (91) 7678497660    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi! Welc9me to babyshop.
You are chatting with jasmin.
I'll be happy to assist you.
Before i help yu can you please sent me your ordered ID or registered mobile number.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Thankyou for contacting us.
Can you please tell your order ID.
sorry for the inconvenience.
And thankyou for your patience.

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