Subject: Fwd: Transcript of Wednesday, June 9th, 2021, 03:10:22 pm. Operator: Aaren. Visitor: Traveler
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Wed, 9 Jun 2021 22:56:50 +0000

Hi Ashish/ Pritish,

Another complaint!  Ashish please check if this was submitted as a lead. If not, why not! Penalise this agent abs give him a strict last warning. If it was submitted as lead, please send proof to Charles, copying me.

Also, please check if have an FAQ on this. If not, Pritish, please email Charles on what we have and what we require.

Regards,
Deeksha

Sent from my iPhone

Begin forwarded message:

From: Charles Neville <[email-masked]>
Date: 9 June 2021 at 21:38:02 GMT+5:30
To: manager <[email-masked]>
Subject: Fwd: Transcript of Wednesday, June 9th, 2021, 03:10:22 pm. Operator: Aaren. Visitor: Traveler

Hi!

This wasn't submitted as a lead. I'm not terribly concerned in this instance - we don't do single-day tours - we do full trip packages. Is there an FAQ item for this?

Perhaps I should review the FAQs again at this point?

Best regards

Charles

---------- Forwarded message ---------
From: 'LiveChat' via Sales Forms <[email-masked]<mailto:[email-masked]>>
Date: Wed, Jun 9, 2021 at 5:28 PM
Subject: Transcript of Wednesday, June 9th, 2021, 03:10:22 pm. Operator: Aaren. Visitor: Traveler
To: <[email-masked]<mailto:[email-masked]>>

        [X]

Chat transcript

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        Aaren   Wed, 06/09/21 03:10:22 pm UTC

Hi there, can we help you plan your upcoming vacation?

        Traveler        03:10:22 pm

I was referred to your company from a fellow traveler that mentioned a wine tour in Dubrovnik Croatia. Do you still offer those tours?

        Aaren   03:10:51 pm

How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

        Traveler        03:11:22 pm

I just need a day tour

        Aaren   03:11:44 pm

Allow me a minute to check this for you.

        Traveler        03:12:25 pm

ok

        Aaren   03:18:47 pm

Alright! How many members would there be in the travel group? Please specify if there are children travelling with you.

        Traveler        03:19:50 pm

1

        Aaren   03:20:17 pm

Sure, we can get one of our expert vacation planners to get in touch with you with more information.

May I know your name, email and phone number?

        Traveler        03:21:33 pm

Corinne Dennis [email-masked]<mailto:[email-masked]>
I prefer email communication

        Aaren   03:21:51 pm

Noted
What kind of activities do you like to do on vacation?

        Traveler        03:23:34 pm

I
I'm just interested in the wine tour for now please
I have my other activities planned

        Aaren   03:24:10 pm

Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.
Is there anything else I can help you with?

        Traveler        03:27:54 pm

great, thanks

        Aaren   03:28:11 pm

It was nice talking to you. Have a great day, goodbye!

Aaren archived the chat
03:28:18 pm

Duration: 17m 56s
Chat started on: https://jaywaytravel.com/croatia/dubrovnik
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