Subject: Re: Transcript of Wednesday, June 9th, 2021, 03:10:22 pm. Operator: Aaren. Visitor: Traveler
From: Deeksha Dadu <[email-masked]>
To: Charles Neville <[email-masked]>
Cc: manager <[email-masked]>
Date: Wed, 9 Jun 2021 22:54:24 +0000

Hi Charles,

Let me check this and get back to you on this.

Regards,
Deeksha

Sent from my iPhone

On 9 Jun 2021, at 21:38, Charles Neville <[email-masked]> wrote:

Hi!

This wasn't submitted as a lead. I'm not terribly concerned in this instance - we don't do single-day tours - we do full trip packages. Is there an FAQ item for this?

Perhaps I should review the FAQs again at this point?

Best regards

Charles

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From: 'LiveChat' via Sales Forms <[email-masked]<mailto:[email-masked]>>
Date: Wed, Jun 9, 2021 at 5:28 PM
Subject: Transcript of Wednesday, June 9th, 2021, 03:10:22 pm. Operator: Aaren. Visitor: Traveler
To: <[email-masked]<mailto:[email-masked]>>

        [X]

Chat transcript

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        Aaren   Wed, 06/09/21 03:10:22 pm UTC

Hi there, can we help you plan your upcoming vacation?

        Traveler        03:10:22 pm

I was referred to your company from a fellow traveler that mentioned a wine tour in Dubrovnik Croatia. Do you still offer those tours?

        Aaren   03:10:51 pm

How many days (duration) are you planning this holiday for? Do you also know when you would want to leave?

        Traveler        03:11:22 pm

I just need a day tour

        Aaren   03:11:44 pm

Allow me a minute to check this for you.

        Traveler        03:12:25 pm

ok

        Aaren   03:18:47 pm

Alright! How many members would there be in the travel group? Please specify if there are children travelling with you.

        Traveler        03:19:50 pm

1

        Aaren   03:20:17 pm

Sure, we can get one of our expert vacation planners to get in touch with you with more information.

May I know your name, email and phone number?

        Traveler        03:21:33 pm

Corinne Dennis [email-masked]<mailto:[email-masked]>
I prefer email communication

        Aaren   03:21:51 pm

Noted
What kind of activities do you like to do on vacation?

        Traveler        03:23:34 pm

I
I'm just interested in the wine tour for now please
I have my other activities planned

        Aaren   03:24:10 pm

Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.
Is there anything else I can help you with?

        Traveler        03:27:54 pm

great, thanks

        Aaren   03:28:11 pm

It was nice talking to you. Have a great day, goodbye!

Aaren archived the chat
03:28:18 pm

Duration: 17m 56s
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